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Spinko is dedicated to providing a safe and enjoyable online gambling environment. We understand that for some individuals, gambling can transition from a recreational activity to a serious problem. Our Responsible Gaming policy is designed to minimise the potential for harm and to support our players in maintaining control over their gambling habits. We are committed to upholding the highest standards of player protection, in compliance with the requirements of our licensing authority. This commitment is integral to our operations and extends to offering various tools and resources to assist you.

Our team at Spinko is trained to recognise and respond to concerns about problem gambling. We continuously review and update our policies and procedures to ensure they are effective and aligned with best practices in responsible gaming. We believe that by working together, we can foster a community where gambling remains a form of entertainment, not a source of distress.

Problem gambling can manifest in various ways, and it is important to be aware of the signs, both in yourself and in others. Early recognition can significantly aid in seeking timely support. These signs are not exhaustive, but they represent common indicators:

• Spending more money or time on gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Gambling to escape from problems, anxiety, or depression.
• Chasing losses, believing you must win back money you have lost.
• Repeatedly trying to stop or control gambling, but failing.
• Neglecting responsibilities at work, school, or home due to gambling.
• Borrowing money or selling possessions to gamble.
• Experiencing strained relationships with family and friends because of gambling.
• Lying about the extent of your gambling involvement.
• Feeling restless or irritable when attempting to cut down on gambling.

If you identify with several of these signs, or if someone close to you has expressed concern, it may be time to consider seeking help. Spinko encourages open communication and provides resources to support you.

Gambling should always be viewed as a form of entertainment, not a way to make money. To keep your experience with Spinko enjoyable and under control, we recommend the following practices:

• Set a budget for your gambling activities and stick to it. Never gamble with money you cannot afford to lose.
• Set time limits for your gaming sessions.
• Avoid chasing losses. Accept that losses are a part of gambling.
• Do not gamble when you are feeling stressed, anxious, depressed, or under the influence of alcohol or drugs.
• Balance gambling with other leisure activities and hobbies.
• View gambling as an expense for entertainment, similar to going to a concert or buying a movie ticket.
• Take regular breaks during your gaming sessions.
• Never let gambling interfere with your daily responsibilities or relationships.

By adhering to these guidelines, you can ensure that your time at Spinko remains a positive and controlled experience.

Spinko provides tools to help you manage your gambling expenditure proactively. You can set various financial limits on your account. These limits are designed to give you greater control over your spending and prevent you from exceeding your budget.

• Deposit Limits: You can set a maximum amount of money you can deposit into your Spinko account over a specified period (daily, weekly, or monthly). Once this limit is reached, you will not be able to deposit further funds until the period resets.
• Loss Limits: This allows you to set a maximum amount of money you are willing to lose over a defined period (daily, weekly, or monthly). If your net losses reach this amount, you will be prevented from placing further wagers until the period concludes.
• Wager Limits: You can set a maximum amount that you are allowed to wager over a specific period. This limit helps control the total turnover of your bets, regardless of wins or losses.

These limits can be adjusted at any time. Any request to increase or remove a limit will typically take effect after a cooling-off period, in line with regulatory requirements, allowing you time to reconsider. Decreasing a limit, however, usually takes effect immediately.

If you feel you need a short break from gambling, Spinko offers time-out and cool-off options. These features allow you to temporarily restrict access to your account for a defined period.

• A Time-Out can be set for shorter durations, typically ranging from 24 hours to several weeks. During a time-out, you will not be able to log in or gamble on Spinko.
• A Cool-Off Period functions similarly but can be set for slightly longer durations, such as one month or more.

During these periods, you will not receive any promotional emails or marketing materials from Spinko. Once the selected period expires, your account will automatically reactivate, and you will regain full access. This tool is effective for taking a short, structured break to reassess your gambling habits.

For individuals who feel they need a more significant break from gambling, Spinko offers a self-exclusion program. Self-exclusion is a formal process where you voluntarily request to be excluded from gambling with us for an extended period, typically six months, one year, or longer, up to a permanent exclusion.

During a self-exclusion period:

• Your Spinko account will be immediately closed, and you will be prevented from opening new accounts.
• We will take all reasonable steps to ensure you do not receive any marketing or promotional materials from us.
• Any remaining funds in your account will be returned to you, subject to our standard withdrawal procedures.

Self-exclusion is a serious commitment. Once activated, it cannot be reversed until the chosen period has fully elapsed. If you opt for a permanent exclusion, your account will never be reactivated. We recommend considering self-exclusion if gambling is significantly impacting your life or if you are finding it difficult to control your gambling behaviour.

Spinko is strictly committed to preventing underage gambling. It is illegal for anyone under the age of 18 to open an account or gamble with us. We employ robust age verification procedures to ensure that only eligible individuals can access our services. Our registration process includes requesting age verification documentation, and we may conduct additional checks to confirm a player's age.

We encourage parents and guardians to take an active role in protecting minors from accessing gambling sites. Here are some steps you can take:

• Keep your Spinko login details confidential and secure.
• Install internet filtering software on your devices to block access to gambling websites.
• Educate children about the risks associated with underage gambling.
• Monitor computer and mobile device usage by minors in your household.

If we discover that a minor has registered an account with Spinko, the account will be immediately closed, and any winnings will be forfeited. We take this responsibility very seriously and appreciate your cooperation in upholding these vital protections.

To help you monitor your playing time, Spinko offers "reality checks" or session reminders. This feature allows you to set a pop-up notification that will appear at predetermined intervals during your gaming session. For example, you can set a reminder to appear every 30 minutes or every hour.

When the reality check appears, it will typically display information such as:

• How long you have been playing during that session.
• Your net winnings or losses for that session.
• Options to continue playing, view your transaction history, or end your session.

This tool serves as a helpful prompt to encourage you to take breaks, reflect on your gambling activity, and make informed decisions about whether to continue playing. You can adjust the frequency of these reminders or disable them through your account settings.

Understanding your relationship with gambling is the first step towards responsible play. Spinko provides a self-assessment questionnaire designed to help you evaluate your gambling habits. This tool is confidential and provides immediate feedback based on your responses.

The questionnaire typically asks a series of questions related to your gambling behaviour, such as:

• How often do you gamble?
• Do you ever feel guilty about your gambling?
• Have you ever lied about your gambling?
• Has gambling ever caused problems in your relationships or finances?

Your answers are used to generate an assessment of your potential risk level. This is not a diagnostic tool, but rather a guide to help you reflect on your habits. If the assessment suggests you might be at risk, we strongly encourage you to explore the responsible gaming tools available on Spinko or seek professional help.

Ef spilamennskan er hætt að vera skemmtileg er ókeypis og trúnaðaraðstoð í boði. Þessi samtök eru óháð þessari síðu og öllum rekstraraðilum:

Innlend aðstoð: Ísland

• SÁS (Samtök áhugafólks um spilafíkn)
• Red Cross Helpline 1717 · Hjálparsími: 1717
• Sjálfsútilokun: Operator self-exclusion (no national register)

Alþjóðleg aðstoð (öll lönd)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Hjálparsími: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)