Contact Us

We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please review the sections below to ensure your message reaches the correct department and receives the most efficient response.

As an independent review and affiliate website, Spinko focuses on providing honest and comprehensive evaluations of online gambling brands. We are not an online casino or sportsbook operator ourselves.

Spinko is an independent website dedicated to reviewing and providing information about various online gambling platforms, including casinos and sportsbooks. Our goal is to offer unbiased insights, comparisons, and guides to help players make informed decisions. We operate independently of all the brands we review.

It is crucial to understand that Spinko does not operate any online gambling services. We do not host games, manage player accounts, process financial transactions, or hold any player funds. Our role is solely that of an informational resource and affiliate partner.

We are here to assist with matters directly related to the content and operation of the Spinko website. This includes:

• General feedback about our reviews, articles, or website content.
• Suggestions for new brands or features you would like us to review.
• Corrections to factual inaccuracies found on our pages.
• Inquiries regarding potential partnerships or advertising opportunities on Spinko.
• Questions about our review methodology or editorial standards.

Due to our independent nature, there are many issues we are unable to address. Spinko does not have access to player accounts, financial records, or operational details of any online casino or sportsbook. Therefore, we cannot assist with:

• Any issues related to your personal account at an online casino or sportsbook.
• Questions about specific game outcomes or fairness at an operator.
• Requests for bonuses, promotions, or special offers from an operator.
• Technical support for an operator's website or mobile application.
• Disputes between a player and an online gambling brand.

For any of the above, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity with access to your account information and the authority to resolve such matters.

If you are experiencing problems with your account, such as login difficulties, verification (KYC) procedures, deposit failures, withdrawal delays, bonus disputes, or any other financial transaction issues, please contact the customer support department of the online casino or sportsbook where you hold your account.

Spinko does not operate any online gambling platforms. We do not hold player accounts, process deposits, manage withdrawals, or have any access to your personal or financial information with any operator. We cannot intervene in these matters or provide direct assistance. Each operator has its own dedicated support channels, typically including live chat, email, and sometimes telephone support. Please use those channels for immediate assistance with your account-specific concerns.

For all legal inquiries pertaining to the Spinko website, its content, or operations, please direct your correspondence to the following email address. This includes matters related to compliance, regulatory concerns, or official legal notices.

Email: [email protected]

Please note that this email is exclusively for legal matters. Inquiries not related to legal issues will not receive a response through this channel.

Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or intellectual property, or if you have a valid DMCA takedown request, please submit a detailed notice to the email address provided below.

Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.

Email: [email protected]

Spinko is committed to promoting responsible gambling. While we do not offer direct counseling or support services, we strongly advocate for safe play. If you or someone you know is struggling with problem gambling, we encourage you to seek help from professional organizations.

Many online casinos and sportsbooks provide direct links to responsible gambling tools and resources on their own websites. These include self-exclusion options, deposit limits, and links to support groups. Please explore these options directly with your chosen operator.

Additionally, independent organizations offer confidential support and advice. We recommend reaching out to national or international helplines and websites dedicated to problem gambling assistance. These resources can provide invaluable support and guidance.

We endeavor to respond to all legitimate inquiries submitted through the appropriate channels as quickly as possible. Our typical response time for general inquiries is within 2-3 business days. Legal and DMCA requests will be handled with priority and reviewed by our legal team promptly.

Please be aware that inquiries sent to the incorrect department, or those we cannot assist with (as outlined in "What We Cannot Help With"), may not receive a direct response. We appreciate your patience and understanding.