Responsible Gambling

Spinko is dedicated to providing a safe and enjoyable online gambling environment. We understand that for most of our players, gambling is a form of entertainment, a fun pastime. However, we also recognise that for a small percentage of individuals, gambling can become problematic, leading to negative consequences. Our commitment to responsible gaming is fundamental to our operations and is integrated into every aspect of our platform. We adhere strictly to the regulations set forth by our licensing authority, ensuring that we offer tools and resources designed to help our players maintain control over their gambling activities. Spinko believes in proactive support, providing clear information and practical solutions to prevent gambling from becoming an issue. We are continuously reviewing and improving our responsible gaming measures to protect our community.

Identifying problem gambling early is crucial. It is not always obvious, and individuals may try to conceal their difficulties. At Spinko, we encourage all our players to be aware of the potential signs, both in themselves and in those around them. Problem gambling can manifest in various ways, affecting financial stability, relationships, and mental well-being. Key indicators might include:

• Spending more money or time on gambling than intended.
• Chasing losses, trying to win back money that has been lost.
• Gambling affecting work, school, or other responsibilities.
• Feeling irritable or anxious when unable to gamble.
• Borrowing money or selling possessions to gamble.
• Lying to family or friends about gambling habits.
• Neglecting personal care or social activities due to gambling.
• Feeling a need to be secretive about gambling.

If you notice any of these signs, it may be time to reassess your gambling habits and seek support.

Gambling should always be a source of entertainment, not a source of stress or financial strain. Spinko advocates for a balanced approach to gaming. To keep your experience positive and under control, consider these guidelines:

• Gamble only with money you can afford to lose, never with funds allocated for essential expenses.
• Set strict limits on how much time and money you spend gambling, and stick to them.
• Avoid gambling when you are feeling stressed, upset, or under the influence of alcohol or drugs.
• Balance gambling with other enjoyable activities and hobbies.
• Do not view gambling as a way to make money or recover from financial problems.
• Take regular breaks during your gaming sessions.
• Remember that the odds are always in favour of the house over the long term.

By following these principles, you can ensure that your time at Spinko remains enjoyable and responsible.

Spinko provides tools to help you manage your spending effectively. You can set personal limits on deposits, losses, and wagers over specific periods. These limits are designed to give you greater control over your gambling budget and prevent you from spending more than you intend. Once set, a deposit limit restricts the total amount of money you can add to your account within a chosen timeframe, such as daily, weekly, or monthly. A loss limit caps the amount of money you can lose over a defined period, and a wager limit restricts the total amount you can bet. You can adjust these limits at any time through your account settings. Increasing a limit will typically take effect after a cooling-off period, usually 24 hours or more, to allow for careful consideration. Decreasing a limit, however, usually takes effect immediately.

If you feel you need a short break from gambling, Spinko offers time-out and cool-off options. A time-out allows you to temporarily suspend your account for a defined period, such as 24 hours, 48 hours, 7 days, or 30 days. During this period, you will not be able to log in or play any games. This feature is useful if you feel your gambling is becoming a little too frequent or intense, and you want to step back for a short while without fully self-excluding. Once the time-out period expires, your account will automatically reactivate, and you can resume playing. This facility is readily available within your account management section.

For players who feel they need a longer, more substantial break from gambling, Spinko provides comprehensive self-exclusion options. Self-exclusion allows you to voluntarily close your account for an extended period, typically 6 months, 1 year, 3 years, or 5 years. During a self-exclusion period, you will be prevented from accessing your Spinko account, and we will take reasonable steps to ensure you do not receive any marketing materials. We also recommend considering self-exclusion from other gambling operators if you choose this option. To initiate self-exclusion, please contact our customer support team, who will guide you through the process. Once a self-exclusion is set, it cannot be reversed until the chosen period has fully elapsed, demonstrating our commitment to your protection.

Spinko is strictly committed to preventing underage gambling. Our services are intended only for individuals who are 18 years of age or older, or the legal age of majority in their jurisdiction, whichever is higher. We employ robust age verification procedures during the registration process to ensure that no minors can access our platform. This includes requesting proof of age and identity. Any account found to belong to a minor will be immediately closed, and any winnings forfeited. We urge parents and guardians to take an active role in protecting their children from underage gambling by using filtering software, supervising internet usage, and educating them about the risks associated with gambling. Spinko takes its responsibility in this area very seriously.

To help you monitor the time you spend gambling, Spinko offers reality checks and session reminders. A reality check is a pop-up notification that appears at predetermined intervals during your gaming session, typically every 30 minutes or 60 minutes. This reminder will display information such as how long you have been playing, the amount you have wagered, and your net winnings or losses during that session. The purpose of the reality check is to prompt you to consider your activity and decide whether to continue playing, take a break, or log out. You can adjust the frequency of these reminders or disable them entirely through your account settings, though we strongly recommend keeping them active as a useful self-management tool.

If you are concerned about your gambling habits, taking a self-assessment can be a valuable first step towards understanding your behaviour. Spinko encourages players to honestly evaluate their relationship with gambling. Consider the following questions:

• Do you spend more money or time gambling than you can afford?
• Do you ever gamble to escape from worries or problems?
• Have you ever tried to stop gambling but been unable to?
• Has gambling ever caused you to neglect your responsibilities?
• Have you ever borrowed money or sold anything to gamble?
• Do you feel anxious or irritable when you are not gambling?
• Do you ever lie to cover up the extent of your gambling?
• Does gambling make you feel guilty or depressed?

Answering yes to several of these questions may indicate a potential problem. If you are concerned about your responses, we strongly advise you to seek professional help. Remember, recognising a problem is the first step towards addressing it, and Spinko is here to support you in that process.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)